5. CustomerJournal

This is a technical overview of the response file Customer Journal you retrieve from PayEx. The CustomerJournal displays changes in customer status that relates to contracted services.

Please note that your Response files might only utilize and/or contain a subset of all elements described below. See the XSD version for your response files to learn more.


The Customer Journal displays changes in Customer status - in Accounts receivable - that relates to contracted services.

Entries in the Customer Journal could stem from events such as:

  • A new legal address has been identified.
  • Activation / deactivation of Swedish Automatic Payment Service consent (Svenskt autogiromedgivande).
  • Activation / deactivation of Swedish eFaktura B2C.
  • That the end customer has been registered as deceased,

CustomerJournal (14).svg

Name Convention


Name componentsDescription
CompanyNumberThe company number in our ledger system
DateTimeThe date and time that the file was created. Uses ISO 8601 format, YYYYMMDDhhmmdd
SerialNumberShould follow an uninterrupted number series, 1, 2, 3 and so on.

E.g. CUSTOMERJOURNAL_9999_20080923124422_1.xml

Current XML schema description

A detailed description of the elements in the current version of the XML schema definition file (XSD) can be found here

Download current XML schema file

CustomerJournal_[1.5].xsd1.52021-12-07Added new ConsentType eBoks
CustomerJournal_[1.4].xsd1.42021-09-14Added new ConsentTypes PSPRecurringCardConsent and AGDK
CustomerJournal_[1.3].xsd1.32021-06-15Added new CustomerStatusType, BarringLevel
CustomerJournal_[1.2].xsd1.22021-02-16Added new event type, CustomerNotification
CustomerJournal_[1.1].xsd1.12020-11-04Added new ConsentTypes EInvoice20B2CNO,EInvoiceB2CFI
CustomerJournal_[1.0].xsd1.02019Initial version

Change Log

Version 1.5

December, 2021


Added new ConsentType eBoks

Version 1.4

September, 2021


Added new CustomerStatusType, BarringLevel

Version 1.3

June, 2021


Added new CustomerStatusType, BarringLevel

Version 1.2

Februari, 2021


Added new event type, CustomerNotification

Version 1.1

November, 2020


Added new ConsentType EInvoice20B2CNO

Added new ConsentType EInvoiceB2CFI

Version 1.0

January, 2019


 Initial version (latest documented version)

Download sample file


Created by Fredrik Nilsson on 2021/12/28 12:29